Confidentiality and protection of personal information

As part of our commitment to protecting your privacy, we are engaged in ensuring the confidentiality, security and accuracy of the personal information you entrust to us, in accordance with applicable legislation.

If you have any comments or questions about the protection or use of your personal information, please contact:

Alexandre Pellerin, responsible for the protection of personal information
Telephone: (514) 324-5310 ext: 247
Email: confidentialite@pedlex.com
10,000 Boul. du Golf
Montreal (Anjou), QC, H1J 2Y7

Commitment

Being a company with 5 well-defined values, including communication and respect, we find it necessary to pay particular attention to the protection of the privacy of our customers. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

The personal information we collect is obtained through our contact form, our transactional website and our application to chat with our internal sales representatives. We collect customer names and contact details. We also use, as indicated in the next section, cookies to gather information about you.

Forms and interactivity

Your personal information is collected through forms, namely:
• Contact form to request a quote on our website
• Online purchase form
• Link to subscribe to our newsletter

We use the above information for the following purposes:
• Estimates / Purchase and delivery of products / Information, catalogs and newsletters / After-sales follow-up

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as the possibility offered to visitors to our website to refuse that their personal information is used for certain purposes mentioned during the collection of cookies.

The right of withdrawal is understood as the possibility offered to our website visitors to request that their personal information no longer appears, among others, on an e-mail mailing list.

Permission to access

We are committed to recognizing a right of access and rectification to the persons who have visited our website and wish to consult, modify, or even delete the information concerning them.

Security

The personal information we collect is kept in a secure environment. Our internal policy obliges people working for Pedlex to strictly respect the confidentiality of your information.

To ensure the security of your personal information, we use an SSL protocol.

Our commitment to you is to maintain a high degree of confidentiality by integrating the latest technological innovations which ensure the confidentiality of your data.

However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.